terms of use

The Terms and Conditions contained herein ("The Agreement") shall be binding on each and every customer ("Customer" or "Seller" or "You") of JEWELRY by FRANCO. These Terms & Conditions are subject to change without prior notice. Any such changes will be immediately posted on www.jewelrybyfranco.com, and apply as soon as they are posted.

For the purpose of this Agreement, JEWELRY by FRANCO shall be referred to collectively as "JF," "We" or "Us." What We purchase shall be referred to as "jewelry," "precious metals," "gold," "content," "goods," "items," "material.

JF purchases your gold jewelry and other gold items for refining only, not for resale. The payout value We pay to each Seller is based upon the total weight and purity or karat grade (pure precious metal content) contained in the material purchased, factored with the precious-metal market value according to the current rate not on the material's potential value if resold intact. For this reason, We cannot pay for pearls, gemstones, or other non-precious metal material in the jewelry. We may, at our sole discretion, return your merchandise if We determine the value of the stones outweighs the value of the gold. We do not accept items which are new or appear to be new (i.e. contain price tickets or other manufacturing tags or tickets. We also do not accept Investment metals (gold coins, bars, bullion, ingots) or timepieces (i.e. watches, pocket watches). To ensure you get the best possible price for these items, we recommend you visit another reputable source.

We will buy as much gold as you wish provided that you will inform us your intention to sell so we can personally cater to your requirements.

For questions or for Customer Service, You may contact us via e-mail at www.jewelrybyfranco.com or by telephone at +632-5020570. However, e-mails will be the primary form of communication between JF and the Customer. E-mails sent from JF to the Customer will be conclusive and binding.

Requirements for Participation

You must be at least twenty-one (21) years of age in order to sell jewelry or other precious metal items to JF. In addition, You must be the actual legal owner of any and all precious metals, jewelry, or other property sold, or attempted to be sold, to JF, and You must have the authority to sell that merchandise and must be acting on your own behalf and not as an agent or representative of any other person or any company. We may request documentation of proof of age or ownership. JF complies with all government anti-money laundering policies and procedures, and internal controls.

Limitation of Liability

This limitation of liability shall be binding on each and every Customer and on any third party, including, but not limited to, the Customer and the Customer's successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to Customer's transaction with JF. No Liability for Property in JF’s Possession: In no event shall JF be liable for any damages from the loss or destruction of property in its possession for any reason - including negligence - except as stated in this Agreement. In no event shall JF be liable to any third party, including any insurance carrier, nor shall JF be liable for any subrogation claim brought by the Customer's insurance carrier. By submitting an item to JF, the Customer expressly and specifically waives any such subrogation claim on his or her behalf, as well as on the behalf of his or her insurance carrier.

No Other Liability: JF shall not be liable to anyone for any damages, including, but not limited to, incidental, consequential, punitive, loss of profit or opportunity - other than as set forth herein above. By submitting your items, You explicitly and expressly accept this limitation of liability.

Acceptance of Transaction by Customer

If your payment is cashed or deposited in a bank or financial institution, this will constitute an acceptance by You of the terms offered by JF and your acceptance of the transaction, at such time this transaction will be final and your material will be processed for refinement.

*Business hours Monday-Saturday 8:00 a.m. – 6:00 p.m.*

Restrictions On Use

All images, texts, photographs, designs, graphic materials or other copyrightable items from www.jewelrybyfranco.com owned, operated, licensed and controlled by JEWELRY by FRANCO (JF), may not be copied, distributed, republished, uploaded, posted or transmitted in any way without prior written consent of JF. Modification of materials or use of materials in any unauthorized manner, third party endorsements and promotions is strictly prohibited. All materials are made available only to provide information about JF. You may download materials from this site for your personal, non commercial use only, provided you keep intact all copyright and other proprietary notices.

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